Customer Service

Shipping & Delivery
Meadow Lane ships your purchase within three days of cleared payment. Shipments may be made using various shipping services depending upon the size of the packae and the destination. Some packages may require an adult signature upon delivery. International buyers, please contact us for an accurate shipping quote prior to purchase. Note that some countries have restrictions on package size and insurance limits that may make shipment prohibitive and Meadow Lane reserves the right to cancel the purchase if shipment is not feasible to your location. All shipments are packed to allow for at least 4 inches of padding around the entire piece in order to comply with package insurance guidelines. It is our utmost priority to ensure that your item is received undamaged.
Privacy & Security
Meadow Lane takes your privacy very seriously and we will NEVER share or sell your personal information for commercial use or other solicitation.
Returns & Replacements
We want our customers to be 100% satisfied with their purchase. Returns are authorized if an item you receive has been erroneously misrepresented by Meadow Lane. Should you receive an item from Meadow Lane that is not as described in the store listing, please contact us immediately at (847) 331-1082 or email ron@meadowlaneantiques.com to obtain a return authorization code and instructions on how to return the item. All return shipments must be packed and shipped in the original packing materials and shipped back to us using the same shipping method. Please note that most of the items that we sell are antiques. As such they are subject to a certain degree of wear, damage, or other imperfections due to age or nature of the material or manufacturing process. Sterling silver items may be tarnished. Many of our buyers prefer to receive sterling silver items in their original tarnished state. Unless stated otherwise, sterling silver pieces will not be cleaned or polished beyond what is shown in the listing photo. If you receive an item and find damage that was not photographed or described, please contact us immediately at the number listed above. We strive to provide adequate photographs and descriptions to the best of our ability and will do our best to remedy any issues. If you have any questions regarding our return policy, please do not hesitate to give us a call or email to discuss your concerns, comments, or questions.
Ordering
Placing your order with Meadow Lane is easy. There is no need to set up an account before adding items to your cart. During the check-out process, you can choose to create an account if you wish, or check-out as a Guest. Creating an account can help you track your orders more easily, view past orders, and maintain a Wish List and Item Comparison list.
Payment, Pricing & Promotions
Meadow Lane offers secure checkout through Paypal. Cashier's Checks and Personal Checks are also accepted and products will ship upon cleared payment. At this time Meadow Lane does not accept credit cards.
Viewing Orders
To view your order, click on the link on the bottom of any page called "Orders and Returns" and enter the order number or other information. You can also contact us by phone at (847) 331-1082 or ron@meadowlaneantiques.com.
Updating Account Information
To update your account information, please login to your account and choose the edit option associated with the information you would like to change.

 

Contact Us

Meadow Lane welcomes your questions or comments:

Meadow Lane Antiques & Treasures

Chicago, Illinois

Email Address:

ron@meadowlaneantiques.com
Telephone number:
(847) 331-1082

 

TERMS AND CONDITIONS Agreement between user and meadowlaneantiques.com Welcome to meadowlaneantiques.com. The meadowlaneantiques.com website (the "Site") is comprised of various web pages operated by Meadow Lane Antiques & Treasures ("Meadow Lane"). meadowlaneantiques.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of meadowlaneantiques.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference Meadowlaneantiques.com is an E-commerce Site created for the purpose of buying and selling antiques, collectibles, sterling silver, gold, porcelain, china, jewelry, artwork, and other items from time to time. Electronic Communication Visiting meadowlaneantiques.com or sending emails to Meadow Lane constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing. Your account If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Meadow Lane is not responsible for third party access to your account that results from theft or misappropriation of your account. Meadow Lane and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.Meadow Lane does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use meadowlaneantiques.com only with permission of a parent or guardian. Links to third party sites/Third party services meadowlaneantiques.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Meadow Lane and Meadow Lane is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Meadow Lane is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Meadow Lane of the site or any association with its operators. Certain services made available via meadowlaneantiques.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the meadowlaneantiques.com domain, you hereby acknowledge and consent that Meadow Lane may share such information and data with any third party with whom Meadow Lane has a contractual relationship to provide the requested product, service or functionality on behalf of meadowlaneantiques.com users and customers. No unlawful or prohibited use/Intellectual Property You are granted a non-exclusive, non-transferable, revocable license to access and use meadowlaneantiques.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Meadow Lane that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Meadow Lane or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Meadow Lane content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Meadow Lane and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Meadow Lane or our licensors except as expressly authorized by these Terms. International Users The Service is controlled, operated and administered by Meadow Lane from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Meadow Lane Content accessed through meadowlaneantiques.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations. Indemnification You agree to indemnify, defend and hold harmless Meadow Lane, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Meadow Lane reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Meadow Lane in asserting any available defenses. Liability disclaimer THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. MEADOW LANE ANTIQUES & TREASURES AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. MEADOW LANE ANTIQUES & TREASURES AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. MEADOW LANE ANTIQUES & TREASURES AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MEADOW LANE ANTIQUES & TREASURES AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF MEADOW LANE ANTIQUES & TREASURES OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. Termination/access restriction Meadow Lane reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Illinois and you hereby consent to the exclusive jurisdiction and venue of courts in Illinois in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Meadow Lane as a result of this agreement or use of the Site. Meadow Lane's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Meadow Lane's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Meadow Lane with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Meadow Lane with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Meadow Lane with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English. Changes to Terms Meadow Lane reserves the right, in its sole discretion, to change the Terms under which meadowlaneantiques.com is offered. The most current version of the Terms will supersede all previous versions. Meadow Lane encourages you to periodically review the Terms to stay informed of our updates. Effective as of February 20, 2012